A focused approach to Process Service & Locate Support
A service assignment depends on more than an address. The document type, deadline, jurisdiction, and identity of the recipient determine how the work should be organized. ISI helps coordinate the location and service process so counsel has a clear record of attempts and results.
What the investigation can include
We review the supplied packet and instructions, assess address leads, and coordinate appropriate service resources. When a party is difficult to locate, skip tracing can help develop a better lead before additional attempts are scheduled.
Clear, documented findings
Clients receive attempt information and the appropriate completion or non-service documentation from the responsible server. Any unresolved identity or address issue is explained for counsel’s next decision.
What to prepare before we speak
Provide the complete documents, court and cause number, deadline, service instructions, and known identifying information. Discuss special requirements before assuming an ordinary delivery attempt will suffice.
Scope and practical limits
Service requirements vary by document and jurisdiction. An investigation license alone does not establish authority for every type of service; assignments are routed to appropriately authorized personnel.

